State Farm® Insurance Agent Darin McCullough

"My family and I have been clients of Darin’s for years. Up until this weekend it has been a great experience. Darin himself is great. State Farm and one of the people that works for Darin, her name is Izzy, are not. Allow me to explain. Originally it was just my wife and I on an auto policy. We added our son Anthony about a year and a half ago. This year our son has had a speeding ticket and two claims within the last 6 months. 1 claim was for him accidentally scraping his door on a gas station pylon. The other claim was a minor (less than $500 payout) fender bender. Well they wanted to drop Anthony from the policy and we don’t have a problem with this at all. He messed up and deserves the consequences. However, we were told by Izzy multiple times that these claims would only affect Anthony and not us. We found out this weekend that this was a lie. Fast forward to now. Anthony’s coverage drops in 3 days on a Tuesday. That’s fine because he already has another policy lined up. However. As I’m leaving the doctors office with my wife on Friday morning after surgery we get a voicemail from Darin’s office. It’s Izzy explaining to us that she just got off the phone with underwriting and they’ve decided we can only keep our policy if we keep Anthony on it with a $400 increase monthly in premiums. Otherwise they are now dropping all of us. Obviously we didn’t say yes as that increase is ludicrous considering my wife and I have never filed a claim with State Farm. During the call Izzy kept deflecting the blame to underwriting and not taking any accountability for her bad council. We are now left with 3 days to find a new auto policy on our financed vehicles. State Farm just charged us our monthly premium less than a week ago and now I need to make a new upfront payment on a new policy. We found out shopping for insurance that Anthony’s claims do show up on our history and count against us. This raised our rates almost 100%. I fully hold Izzy accountable for the hundreds of dollars, time, and stress of this whole fiasco all because of her feeding us bad council. I will be moving every policy I have from State Farm to a different company, not just our Auto. This experience really put us out and left a bad taste in my mouth. I will never recommend State Farm or this office to anyone."

"Exceptional! I highly recommend Darin McCullough State Farm Agency. Skyler was phenomenal to work with. He possesses people skills, great customer service, emotionally intelligence, knowledgeable of State Farm products, and have an abundant of positive energy. He’s truly a great asset to Darin’s office."

"I had the pleasure of visiting this insurance company recently, and I must say, the experience was truly exceptional. From the moment I walked into the building, I was greeted with warmth and friendliness that immediately put me at ease. The team here goes above and beyond to make you feel welcome and valued. They patiently answered all my questions and took the time to explain various insurance options in a way that was easy to understand. It's clear that they genuinely care about their clients and are dedicated to finding the best solutions to meet individual needs. What impressed me the most was their willingness to help. They didn't just provide a one-size-fits-all solution; instead, they tailored their recommendations to my specific situation, ensuring that I had the coverage I needed without any unnecessary extras. Walking out of their office, I felt confident and reassured, knowing that I had a team of professionals who had my back. If you're in search of an insurance company that combines friendliness, helpfulness, and a genuine commitment to your well-being, look no further. This is a company that I'm excited to invest my trust in, and I wholeheartedly recommend them to anyone seeking insurance services."

"Since recently placing my insurance with this agency I have had several discussions and visits with the staff. Special thank you to Patty who has assisted me with some coverage and discount areas in need of more attention. The agency owner Darin gave me a warm welcome as well as staff members. I appreciate the knowledge that exists with State Farm employees who pass that on to their clients. Just like a good neighbor! 😁"