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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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micheal kulak

February 2, 2026

5  out of  5
rating by micheal kulak
"I had a One of a kind GREAT experience with Mr. Chris Burbank at this insurance office. He was really knowledgeable, responsive, and patient with all my questions. I never once felt that I was in a sales conversation, only that I was truly being helped! Chris made sure I had the right coverage without any pressure. I definitely got better value than I had had for my house and cars. In fact I have actually told 3 or 4 people this week about it. I HIGHLY recommend.”"
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Daniel Silva

January 30, 2026

5  out of  5
rating by Daniel Silva
"Chris Burbank helped me out a ton with insurance. He’s the best. Tall and handsome too!!"
We responded:
"Daniel, thank you for sharing your review. Happy to hear that Chris was able to help you with all your insurance needs. I agree he is the best and is quite tall! Please let us know if you have any questions. - Darin McCullough "
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Sasha Almanza

January 29, 2026

5  out of  5
rating by Sasha Almanza
"Great service and competitive rates and discounts! Highly recommend and ask for Izzy Castro, she was AMAZING!"
We responded:
"Sasha, thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Izzy here and know that the State Farm Agent Darin McCullough’s Team is always here to help. If you ever need anything down the road, do not hesitate to reach out—we would love to help!  - Darin McCullough"
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shashi chouhan

January 29, 2026

5  out of  5
rating by shashi chouhan
"Ryan Caranfa, did a great job in helping me get a better auto insurance quote today, very helpful and to the point and detailed oriented, Thanks Ryan, definately, would recommend other customers being helped by him"
We responded:
"Shashi, thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with Ryan and that he was able to find you some better auto insurance rates. Please let us know if you have any questions whatsoever or need anything at all. We are always here to help you with all of your insurance or financial service needs. - Darin McCullough"
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Ai Abernathy

January 29, 2026

5  out of  5
rating by Ai Abernathy
"Lily has been very informative and helpful with any questions I had. Bryan has been great as well. Very professional and friendly. 10/10 recommend!"
We responded:
"Greetings Ai, Thanks for the kind words! We're thrilled that Lilly & Bryce were super informative and they left such a great impression! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon! Thank you for your recommendation. - Darin McCullough"
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Areli Hernandez

January 28, 2026

5  out of  5
rating by Areli Hernandez
"Lilly, Izzie, and everyone else I have interacted with even briefly has been great. I’ve been a customer of Darin’s office for many years and their customer service has always been amazing. I trust them with all of my insurance needs!"
We responded:
"Thanks so much for the amazing review, Areli! We really appreciate your support here in Plano. So happy to hear that both Lilly and Izzy were able to provide great customer service, and they were able to earn your trust. If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. -Darin McCullough"
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SHANTELL SMITH

January 28, 2026

5  out of  5
rating by SHANTELL SMITH
"LILLY IS A WONDERFUL AGENT. CALL HER GUYS!!!!! CALL HER!! SHE HAS GONE ABOVE AND BEYOND, WITH CARE."
We responded:
"Hey Shantell, we're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. I am happy to hear that Lilly did a great job with you. We look forward to keeping up the great work! See you soon! - Darin McCullough "
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Jim Thames

January 25, 2026

5  out of  5
rating by Jim Thames
"Very pleased with the service received from Darin McCullough's team. Robin was very helpful in guiding me through life insurance issues. Izzy was a delight to work with. She has a pleasant and helpful personality and follows through on the things she says she will do. She explored all the ways I might save on my insurance coverages. If you are a fan of State Farm, I would highly recommend Darin McCullough's team."
We responded:
"Jim, thank you for the 5 stars! I am pleased to hear that both Robin and Izzy were helpful. Thank you for being a fan of ours and for your loyalty to our office. We appreciate the recommendation, and please know we are a call away if you have any questions. - Darin McCullough "
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Sophie Williams

January 23, 2026

5  out of  5
rating by Sophie Williams
"Outstanding customer service. Daniel was courteous, attentive, and took the time to explain my options clearly. His kindness over the phone truly stood out."
We responded:
"Sophie, thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with Daniel and the rest of us here on State Farm Agent Darin McCullough’s Team.  Please let us know if you ever have any questions or need anything at all. - Darin McCullough"
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Anabelle Williams

January 23, 2026

5  out of  5
rating by Anabelle Williams
"Thank you Daniel for going above and beyond chatting with us to figure out the right coverage we needed for our small business!"
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Halee Ferrell

January 23, 2026

5  out of  5
rating by Halee Ferrell
"Incredible customer service! I had a great experience speaking with Daniel! I wouldn’t want to go anywhere else!"
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Tim and Steps Glover

January 23, 2026

5  out of  5
rating by Tim and Steps Glover
"Darren’s State Farm team has been an incredible support for our ongoing home insurance needs. Most recently, Daniel Beck was especially helpful as we reviewed our policy and evaluated what makes sense for our current season of life. When you’ve been with State Farm for a long time, it’s easy to forget exactly what your policy includes, but Daniel was thorough, patient, and clear in walking us through everything. He took the time to truly understand where we are right now and made sure our coverage reflected that. We’re very grateful for the care and professionalism of this team."
We responded:
"Tim, thank you for you amazing review. We are pleased to hear that Daniel spent the time with you and was able to help you understand the important coverages on your policy. Thank you for your years of loyalty and for trusting our team with your insurance. Please let us know if you have any questions. - Darin McCullough "
Profile photo of Brian Beck

Brian Beck

January 23, 2026

5  out of  5
rating by Brian Beck
"Daniel was very helpful in going over the options for home insurance. As a first-time homebuyer, I had a lot of questions, and he took the time to explain everything clearly and patiently. He made the process easy to understand, helped me find coverage that fit my needs, and never made me feel rushed or pressured. I really appreciated his professionalism, responsiveness, and attention to detail. I would definitely recommend reaching out to him."
We responded:
"Brian, thank you for your review! Happy to hear that Daniel was able to answer all your questions and to help protect one of your biggest assets. We appreciate your recommendation and we are only a call, text or email away should you have any questions. -Darin McCullough "
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Casey Ferrill

January 23, 2026

5  out of  5
rating by Casey Ferrill
"So thankful to Daniel for helping my family. Did not realize how much our previous insurance was charging until he quoted us for home and auto. Very personable guy, I feel like I’ve known him my whole life!"
We responded:
"Casey, thank you for taking the time to share your review! So happy to hear that Daniel was able to find you a better rate on both your home and auto insurance policies. We appreciate the opportunity to help you and your family. Please let us know if you have any questions. -Darin McCullough "
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Stevie Mae Williams

January 23, 2026

5  out of  5
rating by Stevie Mae Williams
"I can’t say enough good things about my experience. The insurance agent Daniel I spoke with was so kind and understanding, took the time to answer all my questions, and never made me feel rushed. Their friendliness and professionalism made a stressful situation much easier. Highly recommend!"
We responded:
"Steve, thank you for the 5 stars! Happy to hear that Daniel was both kind and understanding! Taking the time to answer questions and educate our clients is what we do best. We appreciate your recommendation and we are here if you need anything at all. -Darin McCullough "
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kierstan Nicole

January 23, 2026

5  out of  5
rating by kierstan Nicole
"Ryan was very helpful with getting me the best auto rate!"
We responded:
"Kierstan, thank you for your wonderful review. Happy to hear that Ryan was helpful in getting you the best Auto insurance rates. Please let us know if you need anything or if you have any questions. - Darin McCullough"
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Holistic Healing

January 23, 2026

5  out of  5
rating by Holistic Healing
"Ashley is wonderful! She was so helpful and patient. Definitely made sure to assist me with everything I needed. Will definitely be staying with them."
We responded:
"Thank you for your 5-star review. Glad to see that Ashley was so helpful and patient with you. Thank you for your loyalty and for the opportunity to serve you and your family. Please let us know if you need anything at all. - Darin McCullough"
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Andrew Sacks

January 20, 2026

5  out of  5
rating by Andrew Sacks
"Izzy was awesome and super helpful. I would recommend this office to anyone."
We responded:
"Andrew, thank you for taking the time to share your review of our office. I am so happy to hear that Izzy was able to be super helpful. We appreciate your trust and recommendation. Please let me know if you have any questions or need anything at all. - Darin McCullough"
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Asma Fathi

January 16, 2026

4  out of  5
rating by Asma Fathi
"Drew and the rest of the team are really nice and professional"
We responded:
"Asma, thank you for the 5 Star review! Happy to hear that Drew was nice and professional. Thank you for allowing us to help you, and we appreciate the recommendation. Please know we are always here to help. - Darin McCullough"
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Abhinav Tandon

January 15, 2026

5  out of  5
rating by Abhinav Tandon
"I am about to switch to State Farm for my car insurance. Andrew Sellers helped me write a policy that met my needs and helped me save money. He is very knowledgeable and helpful and has awesome customer service. I highly recommend working with them on your insurance needs, you won't be disappointed."
We responded:
"Abhinav, Wow! Thank you for sharing your positive experience with Andrew and our office. Thrilled to hear that he was able to put together a customized plan and also save you some money in the meantime. We appreciate your trust and recommendation of our office. Please let us know if you have any questions or need anything. - Darin McCullough"
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Meg Mercer

January 13, 2026

5  out of  5
rating by Meg Mercer
"Ashley was so friendly, helpful, and easy to work with!"
We responded:
"Meg, thank you for the 5 stars! Glad to hear that Ashley was friendly and helpful to work with. We are always here to help. - Darin McCullough"
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Lund Family

January 9, 2026

5  out of  5
rating by Lund Family
"Always nice to be able to call and talk to an actual person who you can understand and communicate with. Michelle G. Is always quick to reply and gets thing done when any insurance issue arise. This staff is great to deal with."
We responded:
"Thank you for your awesome review of Michelle. We appreciate you placing your trust in our office and allowing us to take care of your insurance needs. Please let us know if you have any questions or need anything at all. - Darin McCullough"
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Jared Chontos

January 9, 2026

5  out of  5
rating by Jared Chontos
"I’ve recently had the pleasure of working with Drew Beasley. He is very responsive, often replying to my emails within hours or even minutes. All of Drew’s communications have been very professional and helpful. It’s very apparent that he takes his job seriously, he is skilled, and that he cares about his clients. Thank you, Drew!"
We responded:
"Jared, thank you for your 5-star review! Happy to hear that Drew Beasley was responsive, and helpful. Thank you for allowing us to be your Good Neighbor. Please let us know if you have any questions. - Darin McCullough"
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Stephanie Krauss

January 8, 2026

5  out of  5
rating by Stephanie Krauss
"Michelle Gonzales is a great associate in this office. She's always quick with an email back when I have questions, need updates to policies, or need quotes for new policies."
We responded:
"Stephanie, thank you for allowing us to continue to be your Insurance Agency of choice. We appreciate your business."
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Tricia Swavey

January 7, 2026

5  out of  5
rating by Tricia Swavey
"Andrew sellers was a lot of help"
We responded:
"Tricia, thank you for taking the time to share your experience with Andrew and our State Farm Agency. Happy to hear that he was helpful and was able to get your vehicle insurance squared away. Please let us know if you need anything whatsoever. - Darin McCullough"