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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alex Thorne

May 5, 2023

5  out of  5 rating by Alex Thorne
"Ask for Lilly K. She made this an effortless transition and very clear. There are no hidden gotcha's - refreshing. Thank Lilly and keep smiling, it's infectious!"

Brett McMullin

April 30, 2023

5  out of  5 rating by Brett McMullin
"Worked with Lilly Kaplan to get us Home insurance, and let me tell you, it was a breeze! Not only that, but because how easy (and affordable) it was to combine Home and Auto, went ahead an did that too. Lilly was super nice, easy to work with, and made the transition super easy with constant communication. We were really able to do what we wanted to do on both home and auto, which was super important for us. All this was done during the middle (and a rather crazy time at that) of closing on our new home. I am truly so glad getting insurance setup was so easy without breaking the bank!"

Christian Shaw

April 13, 2023

5  out of  5 rating by Christian Shaw
"My experience with Lilly was lovely was able to save my quote until I was ready & was really transparent about everything on my policy"

Corey Smart

April 7, 2023

5  out of  5 rating by Corey Smart
"Darin reached out to me within 24 hrs. of my message and Lilly was great to work with and was very patient in answering all my questions. I basically ended up with more coverage and a cheaper rate. What more can you ask for!!"

Brent K

April 5, 2023

5  out of  5 rating by Brent K
"Huge kudos to Darin and Lilly for their professional and respectful help in setting up auto & homeowners insurance policies for us. Both Darin and Lilly explained everything thoroughly and were most helpful answering any questions we had. Thank you again! Much appreciation."

Kyle C.

April 3, 2023

5  out of  5 rating by Kyle C.
"Lilly was awesome! Super quick, walked me through the process and even helped save me from overpaying like I had been in my other policy! Appreciate you!"

Nadira Shakirova

April 3, 2023

5  out of  5 rating by Nadira Shakirova
"Lilly was very professional and patient with me. She kept things simple and easy."

Dylan Downing

March 29, 2023

5  out of  5 rating by Dylan Downing
"I have held my auto policy for a few years here now, and it has been nothing but a positive experience. I was helped by Skyler and Patti today to get information on replacing my vehicle. Skyler was able to give me some helpful information while I waited to speak with Patti. Patti is patient and informative and was happy to customize some quotes for me. 10/10 would recommend!"

Raychel Santangelo

March 29, 2023

5  out of  5 rating by Raychel Santangelo
"Switching from your parents car insurance policy to your own is stressful; switching from your parents car insurance policy to your own in a completely different state is even worse. My previous State Farm agency in Virginia recommended Darin McCullough’s office due to them being the ‘best rated’ in the area - now I understand why! I had the pleasure of working with Lilly. She is not only the nicest human, but she made every step of this stressful process seamless. She even called a few days after our move in date to ensure everything went well, and to make sure we didn’t need anything. I couldn’t recommend Darin McCullough’s office more - especially Lilly!"

David Mozingo

March 27, 2023

5  out of  5 rating by David Mozingo
"Switched back to State Farm after several years. Lilly made the transition as simple and easy as possible. My new auto policy includes better coverage than my previous auto policy with Root and is $130/month less. Same story with the Renters insurance: significantly more coverage than my previous policy held with Lemonade but for $9/month less."

Issac Nguyen

March 24, 2023

5  out of  5 rating by Issac Nguyen
"Izzy showed excellent service and help with my policy. I greatly appreciate her assistance."

Jason Nguyen

March 23, 2023

5  out of  5 rating by Jason Nguyen
"Excellent customer service. I was in shock with the new rates coming from All State, Progressive, Geico, Amica, Safeco. State Farm is the lowest of them all. Lilly was nice and patient providing me with quotes and helped me switch my auto and home policies. Thank you so much!"

Cameron Bradford

March 20, 2023

5  out of  5 rating by Cameron Bradford
"They were super nice and quickly handled my issue."

Oneida Kurzon

March 18, 2023

5  out of  5 rating by Oneida Kurzon
"Excellent assistance from Michelle Gonzales with resolving my issue. She was very responsive and quick to get resolution. I'm so very please! Great job Michelle!!"

Hashim Ali

March 16, 2023

5  out of  5 rating by Hashim Ali
"I have been dealing with Darin's Office for the last year and a half. I called State Farm and talked to two amazing individuals Patti and Izzy! They were the best! Both were very kind, friendly and efficient. Both were able to save me money and provide me with auto insurance. I highly recommend Darin's State Farm office and I highly recommend both Patti and Izzy as your agent! Great job! Thank you!"

Christine Morris

March 10, 2023

5  out of  5 rating by Christine Morris
"Very easy to work with and saved us a lot of money! Thank you Lilly for your help!"

Angelina Almazan

February 28, 2023

5  out of  5 rating by Angelina Almazan
"State Farm really makes the insurance policies feel like you're being taken care of by family. Lilly was the sweetest person ever, she helped me through the entire process, and basically set me up for success. I will 100% recommend State Farm to anyone who is looking for insurance or thinking about switching."

Robert Padgett

February 23, 2023

5  out of  5 rating by Robert Padgett
"Fantastic staff, fast service, and a superior product range at a price that's right."

Tony Cook

February 22, 2023

5  out of  5 rating by Tony Cook
"The best customer service you could ask for. My favorite insurance folks I’ve ever worked with."


February 15, 2023

5  out of  5 rating by S O
"Michelle Gonzales is always timely with her accurate guidance and help. Thank you for making our experience with you guys easy and enjoyable every time!"

Andrew Lindquist

February 14, 2023

5  out of  5 rating by Andrew Lindquist
"I worked with Skyler in Darin's office and it was a pleasure. Skyler responded quickly to my request for quotes and all of my questions were answered promptly and clearly. My Auto and Home insurance have a new home and I hope it will be their final home."

Andy Sied

February 13, 2023

5  out of  5 rating by Andy Sied
"Great service and prices. Lilly is the best!"

Daniela Mangieri

February 7, 2023

5  out of  5 rating by Daniela Mangieri
"I could not recommend state farm and specifically this office enough if you’re looking into insurance. Lilly Kaplan was an absolute gem on helping me feel comfortable and confident in switching to a new homeowner & auto policy with State Farm. She made what had been a very daunting and stressful process with other insurance companies so smooth and seamless for me. Her patience, friendliness, and transparency made me feel like I was actually in a State Farm commercial!!"

Faisal Habib

February 6, 2023

5  out of  5 rating by Faisal Habib
"Skyler is a very knowledgeable representative. He explained me various insurance features, their benefits. Hel helped me in deciding which feature are beneficial for me by looking at age of my house etc. I really recommend Skyler for Auto and home insurance for sure. Thanks,"

Ralf Mueller

February 3, 2023

5  out of  5 rating by Ralf Mueller
"Thank you for the great service. Excellent communication. After years of online insurance buying, it was great to work with an agent again. Saved a bunch of money too and improved my coverage.. Lilly did a fabulous job."