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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mariah Saez

June 15, 2026

5  out of  5
rating by Mariah Saez
"I've been working with Bryce, Darin, and Lilly on multiple services. Not only have they been very thorough in explaining everything from life insurance to 401k, they were able to compare it with many other options on the market. I have not had this kind of experience going through any type of service or product with other companies and am very amazed at the attention to detail they provide. They answer all of my questions and tailor their quotes to my exact needs, keeping the future in mind for me and my family."
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Michelle W

June 15, 2026

5  out of  5
rating by Michelle W
"Received assistance from Tyler for my auto insurance, and he was so friendly and quick!"
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Aña Washington

June 14, 2026

5  out of  5
rating by Aña Washington
"Recently moved to Allen Texas. Been with State Farm for over 37 years. Contacted the nearest agency which was in Plano. Had the pleasure to speak with Tyler, who answered all my questions and immediately made sure my insurance was transferred and active. His demeanor was professional, efficient and client oriented. Truly an asset to State Farm."
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Daniel Lewis

June 12, 2026

5  out of  5
rating by Daniel Lewis
"Taylor was so kind, she went out of the way to track me down, sent texts and calls just to give me a quote. Which saved us hundreds per month switching from progressive, even with add renters insurance, and more. She was so sweet , and soo kind. Not to mention having such a beautiful smile. All the bros in the office should be thankful cause they definitely wouldn’t have been able to keep me on the phone/video chat as long as she did. Thanks Taylor. <3"
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Zack Sprinkle

June 12, 2026

5  out of  5
rating by Zack Sprinkle
"Taylor is awesome, she saved us hundreds and is so nice and soo sweet. And has the most beautiful smile"
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Ernest Houston

June 12, 2026

5  out of  5
rating by Ernest Houston
"Service was great Mystie was very helpful. She actually saved me a lilltle money on my home owners policy Thank you."
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A PRA

June 12, 2026

5  out of  5
rating by A PRA
"We have been with Darin for a long time for auto insurance and this time decided to go with them for the home insurance too. It was an excellent experience working with Bryce. He carefully explained all available options, answered my questions promptly, and helped us find the right coverage at a competitive price. What stood out most was his professionalism and genuine commitment to customer service. He made the entire process smooth and stress-free . We truly appreciate the honesty, attention to detail, and dedication to ensuring we were well protected. Thank you for making the whole process so easy and pleasant!!"
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Clay Fruge

June 11, 2026

5  out of  5
rating by Clay Fruge
"The entire office is always extremely helpful. Daniel in particular is who I deal with most and he is excellent but again don’t hesitate to ask from help from anybody in the office."
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Mario Sanchez

June 10, 2026

5  out of  5
rating by Mario Sanchez
"Daniel Beck was extremely helpful when I needed to make changes to my renters insurance policy. He made the process quick and easy, explained everything clearly, and answered all my questions. Excellent customer service and professionalism. Highly recommend!!"
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Kamran Paruk

June 9, 2026

5  out of  5
rating by Kamran Paruk
"Bryce Sitka is very helpful and professional. Although I didn’t purchase coverage I hope to do business with this brokerage one day."
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Vada Spangler

June 8, 2026

5  out of  5
rating by Vada Spangler
""State Farm IS There!" Home buying isn't for the weak. Between Brokers, Lenders, Realtors, and Title. I'm thinking Insurance was the last thing on my mind. Don't make this mistake. Michelle Gonzales was and still is our greatest resource and contact. She gave us a "side by side" comparison and a detailed explanation of what coverage was needed for our new home. She has been there every step of the way. Helping us protect our purchases. This being our first home, I wouldn't have wanted to do this without her input. Thank you for creating such a safe and secure transition. I now understand what we pay for...peace of mind! Grateful you and the Statefarm team are there for guidance and protection, wouldn't have it any other way! Y'all are the BEST! God Bless Y'all."
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Adrian Richardson

June 8, 2026

5  out of  5
rating by Adrian Richardson
"Michelle, thank you for always going above and beyond with excellent customer service. You are consistently helpful, responsive, and genuinely care about delivering a great experience. I truly appreciate all your help with my home and auto policy."
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nicholas cravens

June 5, 2026

5  out of  5
rating by nicholas cravens
"Daniel helped me switch from GEICO, answered all my questions and saved me a few hundred dollars a year. Thank you so much! Looking forward to being a new member of State Farm."
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Bre Dominguez

June 5, 2026

5  out of  5
rating by Bre Dominguez
"Ashley was awesome! Super helpful and made sure everything was taking care of accordingly"
We responded:
" Bre, we appreciate the time you took to give us such a great rating! We're thrilled that Michelle left such a great impression! We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time! - Darin McCullough"
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Kevin Brashear

June 4, 2026

5  out of  5
rating by Kevin Brashear
"This office has always been top notch in my opinion. Whenever we need to update any of our policies it is done easily and quickly. I just called in to get my windshield replaced due to cracks. Daniel Beck handled starting the claim process and the glass company has already called to schedule the repair the very next day. Below question about the price we pay for insurance I think it is reasonable. State Farm is not the cheapest but I want confidence in my insurance company and this office provides excellent service."
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Helen Freshcoln

June 4, 2026

5  out of  5
rating by Helen Freshcoln
"Daniel has been so easy to work with on my claim; actually the whole office is friendly, professional and easy to get answers. If they don’t have the answer up front, they will get back to you quickly. Great team work! Thank you Daniel for helping me out!"
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Billy Thompson

June 4, 2026

5  out of  5
rating by Billy Thompson
"Tyler at State Farm was very informative and patient with my many questions. If you are shopping for a new rate, ask for him."
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Dallas Taylor

June 4, 2026

5  out of  5
rating by Dallas Taylor
"Michelle Gonzales took care of my requests happily and immediate. She sent me via email and mail copies of my auto and home policies within 30 minutes. I wish more people were as responsive as Michelle."
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Anthony Kuria

June 3, 2026

1  out of  5
rating by Anthony Kuria
"So I called these folks in December of 2025. I got and approved quotes for 3 properties and Andrew clearly told me that they would take care of notifying Allstate of the change. Over the years the new ins company has always notified the old company. State farm agents did not. I did not notice that I had not received the refund from Allstate until today when Allstate called to RENEW! I called these folks and suddenly its my responsibility to notify the new insurance.... after Andrew (who is conveniently no longer there) told me over and over that they would take care of it. I can't even get past the receptionist. Great service state farm! Great Service!"
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Andrew Ware

June 2, 2026

5  out of  5
rating by Andrew Ware
"Taylor was very helpful when looking at options. She was able to answer all my questions and then some! Thank you again."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Plano to know that you had such a wonderful experience with us here on State Farm Agent Darin McCullough’s Team."
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Robin Harlan

June 2, 2026

5  out of  5
rating by Robin Harlan
"I have not had State Farm Homeowners Insurance for 2 years. I was ineligible because of claims State Farm paid on my property for the freeze in 2022 and a hailstorm 2024. Claim payments that were more than fair and allowed me to restore my home. Because I moved to Fort Worth and bought a new home I had to wait to be eligible again. The great news is that I didn't have to worry about anything. Izzy did all the follow up and called me as soon as I could come back. 2026 is the year!!!! State Farm gives me more coverage for the same price as my current carrier. I also have my auto, my personal liability, my life insurance and my health supplement with State Farm too. If you want to make one call for everything and get excellent service, a great claims experience, and a friendly, knowledgeable team member to help you, be sure and call Darin McCullough State Farm, they are the BEST!!!!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Darin McCullough’s Team. "
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Noel Williams

June 2, 2026

5  out of  5
rating by Noel Williams
"Great interaction with Ashley helping me sort out billing issues. Always very helpful!!"
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Alon Tzur

June 1, 2026

5  out of  5
rating by Alon Tzur
"Taylor Matthews was very informative and helpful, very pleased with the service"
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Angela Garza

May 28, 2026

5  out of  5
rating by Angela Garza
"Tyler was extremely helpful throughout the entire insurance process. He took the time to explain everything clearly, answered all of my questions, and made setting everything up quick and stress-free. He worked hard to find me a great rate without making me feel rushed or pressured. His professionalism, communication, and customer service really stood out. You can tell he genuinely cares about helping his clients and making sure they get the best coverage possible. I highly recommend working with Tyler if you want someone reliable, knowledgeable, and easy to work with."
We responded:
"Hey Angela, We're delighted to hear about your positive experience with Tyler! It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon! - Darin McCullough "
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Steven Carroll

May 27, 2026

5  out of  5
rating by Steven Carroll
"Very professional and courteous. Thanks for your service."
We responded:
"Steve , thank you. We appreciate the opportunity to serve you."